Cenote Spa

Cenotes are considered energy centers whose waters contain high concentrations of minerals and nutrients that provide healing benefits to whoever enters them. This is the inspiration for the Cenote Spa’s mission, which is to provide exceptional benefits to those who visit our sanctuary. We offer true therapeutic treatments to help guests find and achieve balance, tranquility, rejuvenation, rest, and pampering. Our spa is located inside the Grand Hyatt Playa del Carmen Resort, just steps away from Playa del Carmen’s famous Fifth Avenue.


Similar to the cenotes throughout the Riviera Maya, which are visited by people from all over the world, the Cenote Spa offers its guests incredible experiences, amazing therapies, and an ideal place to relax and be pampered.



This unique experience offers the opportunity to discover a new cultural community, where you will gain a deeper sense of appreciation for life, beauty, and wellness as you rekindle your passion for nature. We begin with a visit to Chichen-Itza, a stunning archeological complex of Mayan ruins where you will be immersed deeper into one of the most emblematic and wise cultures of the region. Upon return to the resort, you will restore your body and mind with our two signature ancestral therapies: Chac Mool and the Obsidian Stone Massage.

Advanced reservations are recommended. Guests should contact the spa reception by phone at +52 984 875 1234 ext. 5050, or via email at ghplaya.cenotespa@hyatt.com.com to make arrangements.

NOTE: Transportation to and from Chichen-Itza is included.

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1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, Quintana Roo, Mexico, 77710

  • Tel: +52 984 875 1234